Frequently asked questions...

Genius provide complete back-office services designed specifically for recruitment agencies. If you can't find the answer to your question below, please get in touch using the form on the contact page or call us on 0845 882 5000.

Who are Genius and what do they do?

Genius are your accounts department. We want our clients to see Genius as an extension to their team but with all the added benefits of outsourcing. Customer service and professionalism are key to the success of both Genius and our clients so you can be assured that, no matter which processes you require as part of your outsourced package, Genius will always provide an outstanding level of care and quality in everything we do. Please take the time to find out more about us and our services.

Do Genius cater for businesses other than recruitment agencies?

Yes. Genius realise that many different types of business can benefit from outsourcing their back-office functions, which is why our services are uniquely tailored to our clients. Genius has the flexibility to offer bespoke solutions to a wide variety of clients across a range of industries with different business structures, and individual company requirements. Please contact us to see if we can help improve your back-office processes.

What is included in the Genius back-office service?

Whether you are a new start-up, growing company or an established business with an existing back-office function, Genius can provide a tailored solution to meet your needs. Your Genius service can range from a single process, such as staff payroll or contractor pay and bill, up to a full end-to-end service, including contract generation right through to financial and cash management with monthly management reporting. Please take a look at our services.

How much do Genius charge for their services?

As our service packages are unique to each of our clients Genius will agree an individual fee based on turnover, industry and individual company requirements for functions, processes and reporting. Due to our relationship with leading finance providers we can also obtain competitive rates for our clients should they require commercial invoice discounting facilities (CID). Please contact us for more information or to obtain a quote.

What benefits are there to outsourcing our back-office to Genius?

Through the expertise of the team, economies of scale and the continual improvement of our systems and processes Genius offer you the means to reap the rewards of an experienced and efficient back-office function whilst at the same time providing you with large financial and opportunity cost savings which would otherwise be incurred in the running of your own internal accounts department. Please contact us to see how we can help you.

How do we know our data is secure with Genius?

At Genius we handle sensitive and confidential information on a daily basis so we take data security very seriously. Each of our clients transactions are held on independent databases and all information is backed-up on a daily basis both locally and offsite. Additionally all confidential reports we email out are password protected for added security. We are registered under the Data Protection Act 1998 and fully comply with the Money Laundering Regulations 2007.